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PANDEMIC PLAN COVID – 19 | January 2021
Our Crisis Committee promptly implemented the action plan in order to respond to the in the case of a pandemic crisis to ensure the continued resilience of our business. Specifically, remote working was implemented, employees were spread across two separate locations and we reduced face to face meetings in favor of telephone and video conferences.
Additionally, all on premise meetings could be made by appointment only and cashier services opening hours were reduced.
As of today, given the lates instructions of the Federal Council, our Bank has further intensified remote working. Where the employees are in the office, the social distance of at least two meters and the use of the face mask in every place of the biulding is garanted.
The sanitation procedures within the building remain strict.
The social distancing measures are also applied to all the people visiting the Bank. The spaces inside the building have been rearranged in order to keep a minimum distance of at least two meters and have been equipped to avoid physical contacts.
All customers will be asked to fill in a form to self-declare their state of health. We want to clarify that data will be collected for the sole purpose of identifying any cases of contagion, and they will be processed by the Bank’s staff only, and that no data will be shared with third parties.
Finally, please note:
– Visits will continue to be made by appointment only.
– Bank teller services will be restored as normal between 8.45 – 12.30 and 13.30 – 16.45.
Please bear in mind our priority remains the wellbeing of our staff, clients and the public, we are doing our best to reinstate normal operations.
We will keep you updated depending on the development of the current situation.
We thank you for your understanding and please make sure you follow the Local, National and International recommendations.
All office visits will be by appointment only.
8.45 – 12.30
13.30 – 16.45
Tel: +41 91 260 85 85
Fax +41 91 260 85 90
Zarattini & Co. Bank